HOW TO HANDLE A GRIEVANCE AT WORK?

By Teboho Sekhosana

TOP STRATEGIES FOR EMPLOYEES FACING WORKPLACE ISSUES!


1. Know and Utilize Company Policies

   (a) Policies are your Shield: The company's own policies(such as the Disciplinary Code, Grievance Procedure, and company rules) are important documents that outline expected conduct and consequences.

   (b) Check Before You Act: Before taking any action or reacting to a workplace event, employees must check the company policy to see what steps are prescribed for the situation. The company cannot easily break its own code.


2. Initiate the Grievance Procedure Correctly

If you have an issue with a manager or a condition of employment, you must follow the formal grievance to get it addressed.

      (a) Formalize the Complain: You must submit a formal grievance( a written document)

      (b) Include All Details: The grievance form must be filled out with detailed information to ensure it is handled correctly. This includes :

            . Your full name and middle name

            . Your department and clock number

     (c) identify Witnesses : The form should include a space for you to list any witnesses who can corroborate your claim .

    (d) Right to Escalate: If the problem is with a member of management, the grievance procedure must be followed, and you can escalate the matter if management fails to address it.


By

Teboho Sekhosana

Director: SEKHOSANA TT LABOUR CONSULTANCY

084 436 1494  / 063 039 4468

sekhosanattlabourconsultancyla@gmail.com



My name is Teboho Sekhosana I'm an ex Numsa Shopsteward trained in Grievance and Case Handling. Political activists who has had a privilege to spend time in South America(Venezuela)

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